Our Policies

Terms & Conditions, Refund Policy, Pricing & Promotion Policy.

Privacy Policy

At Cyreum, we are committed to protecting the privacy of our users. This Privacy Policy applies to the Cyreum web and mobile application, as well as our pay-per-minute video consulting services, and explains how we collect, use, disclose, and store your personal information.

Collection of Personal Information

Cyreum may collect personal information such as your name, email address, phone number, and payment information when you create an account, purchase services, or communicate with us. Additionally, we may collect information about your skills and services offered through our platform.

Use of Personal Information

Cyreum may use your personal information to provide and improve our services, process transactions, communicate with you, and enforce our policies. We may also use your information to personalise your experience and provide relevant recommendations.

Disclosure of Personal Information

Cyreum will not sell, rent, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your personal information with our service providers, such as payment processors and hosting providers, to support the operation of our business.

Storage of Personal Information

Cyreum takes appropriate measures to protect the security of your personal information, including the use of encryption, firewalls, and secure servers. We store your personal information for as long as necessary to provide our services and as required by law.

Access to Personal Information

You have the right to access and update your personal information at any time by logging into your account. If you have any questions or concerns about your personal information, please contact us at support@sevenmeets.com.

Changes to Privacy Policy

Cyreum reserves the right to modify this Privacy Policy at any time. If we make any changes to our policy, we will update the date of this document and provide a notice on our website. Your continued use of our services after any changes have been made indicates your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at support@sevenmeets.com.

Refund Policy

At Cyreum, we strive to provide the best possible services to our customers. However, we understand that there may be instances where a refund may be necessary. Our refund policy outlines the circumstances under which refunds will be issued and the process for requesting a refund.

Eligibility for Refunds

Refunds may be issued in the following circumstances:

Technical Issues: If you are unable to access our services due to technical issues, we will provide a full refund.

Process for Requesting a Refund

To request a refund, please contact us at support@sevenmeets.com within 7 days of the date of the service or appointment. In your email, please provide a detailed explanation of the reason for your request and any relevant information, such as your appointment date and time.

Refund Processing Time

Once your refund request has been received, we will process it within 5-7 business days. The refund will be credited back to the original payment method used for the purchase.


Cyreum reserves the right to refuse a refund in instances where the service has been provided and completed as agreed, and the customer is not eligible for a refund under this policy.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at support@sevenmeets.com.

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